Terms of Use


Welcome to www.buyselonline.com (“Buy Sel Online / Site”). These are the terms and conditions governing your use of the Site (“herein after referred to as Acceptable Use Policy “AUP”). By accessing Buy Sel Online either through the website or any other electronic device, you acknowledge, accept and agree to the following terms of the AUP, which are designed to make sure that practical works for everyone. This AUP is effective from the time you log in to Buyselonline. By accepting this AUP, you are also accepting and agreeing to be bound by the Privacy Policy and the Listing Policy.

1.Using buyselonline

You agree and understand that www.buyselonline.com is an internet enabled electronic platform that facilitates communication for the purposes of advertising and distributing information pertaining to goods and/ or services. You further agree and understand that we do not endorse, market or promote any of the listings, postings or information, nor do we at any point in time come into possession of or engage in the distribution of any of the goods and/ or services, you have posted, listed or provided information about on our site. While interacting with other users on our site, with respect to any listing, posting or information we strongly encourage you to exercise reasonable diligence as you would in traditional offline channels and practice judgment and common sense before committing to or complete intended sale, purchase of any goods or services or exchange of information. We recommend that you read our safety tips before doing any activity on our site.

While making use of buyselonline classifieds and other services such as the discussion forums, comments and feedback and other services interalia, you will post in the appropriate category or area and you agree that your use of the Site shall be strictly governed by this AUP including the policy for listing of your Classified which shall not violate the prohibited and restricted items policy (hereinafter referred to as the Listing Policy.) (listing policy) The listing policy shall be read as part of this AUP and is incorporated in this AUP by way of reference:

  • ” Your Information” is defined as any information you provide to us or other users of the Site during the registration, posting, listing or replying process of classifieds, in the feedback area (if any), through the discussion forums or in the course of using any other feature of the Services. You agree that you are the lawful owner having all rights, title and interest in your information, and further agree that you are solely responsible and accountable for Your Information and that we act as a mere platform for your online distribution and publication of Your Information.
  • You agree that your listing, posting and / or Information :
    1. shall “not be fraudulent, misrepresent, mislead or pertain to the sale of any illegal, counterfeit, stolen goods and / or services
    2. shall not pertain to good , services of which you are not the lawful owner or you do not have the authority or consent to ‘list’ which do not belong to you or you do not have the authority for.
    3. shall not infringe any intellectual property, trade secret, or other proprietary right or rights of publicity or privacy of any third party.
    4. shall not consist of material that is an expression of bigotry, racism or hatred based on age, gender, race, religion, caste, class, lifestyle preference, and nationality and / or is in the nature of being derogatory, slanderous to any third party.
    5. shall not be obscene, contain pornography or contain “indecent representation of women” within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986.
    6. shall not distribute or contain spam, multiple / chain letters, or pyramid schemes in any of its forms.
    7. shall not distribute viruses or any other technologies that may harm Buyselonline or the interests or property of Buyselonline users or impose an unreasonable load on the infrastructure or interfere with the proper working of Buyselonline.
    8. shall not, directly or indirectly, offer, attempt to offer, trade or attempt to trade in any goods and services, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force.
    9. shall not be placed in a wrong category or in an incorrect area of the site.
    10. shall not be placed in any other Buyselonline site except on the site that relates to the city in which you are located.
    11. shall not list or post or pertain to information that is either prohibited or restricted under the laws of the Republic of India and such listing, posting or information shall not violate Buyselonline’s listing policy.
  • You consent to receive communications by email, call or by such other mode of communication, electronic or otherwise related to the services provided through the website.
  •  You agree that your listing, posting and / or Information:if you use the Site by registering on the Site, you are responsible for maintaining the confidentiality of your User ID, password, email address and for restricting access to your computer, computer system, computer network and your Buyselonline account, and you are responsible for all activities that occur under your User ID and password. If you access the Site using any electronic device other than by registration on the Site, the AUP remains applicable to you in the same manner as if you are a registered user on the Site.

2. Violations by User

You agree that in the event your listing, posting or your information violates any provision of this AUP or the listing policy, we shall have the right to terminate and or suspend your membership of the Site and refuse to provide you or any person acting on your behalf, access to the Site.

3. Content

The Site contains content which includes Your Information, Buyselonline’s information and information from other users. You agree not to copy, modify, or distribute such content (other than Your Information), Buyselonline’s copyrights or trademarks. When you give us any content as part of Your Information, you are granting us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable right and license to use, reproduce, , publish, translate, distribute, perform and display such content (in whole or part) worldwide through the Site as well as on any of our affiliates or partners websites, publications and mobile platform. We need these rights with respect to the content in Your Information in order to host and display your content. If you believe that there is a violation.

We reserve the right to remove any such content where we have grounds for suspecting the violation of these terms and our Listing Policy or of any party’s rights.

4. Liability

You agree not to hold www.buyselonline.com or any of its officers, employees, agents responsible or accountable for any of your listing, postings or information and nor shall we, our officers, employees or agents be liable for any misuse, illegal activity or third party content as most postings, listings or information are generated by various users directly and we do not have any role in the creation, publication or distribution of the posting, listing or information, nor are we in a position to have editorial control over the substance or content contained in the listings, postings, or information, save and except to the extent provided in sec 3 above.

You understand and agree that we do not guarantee the accuracy or legitimacy of any listing, posting, information by other users. You further agree that we are not liable for any loss of money, goodwill, or reputation, or any special, indirect, or consequential damages arising out of your use of the site or as a result of any sale, purchase of goods and services with other users of the site. We also cannot guarantee continuous or secure access to our Services. Accordingly, to the extent legally permitted we exclude all implied warranties, of merchantability, fitness or quality of the Site and our services.

5. Personal Information

By using Buyselonline, you agree to the collection, transfer, storage and use of any personal information provided by you on the Site by Buyselonline .. By submitting your resume with your replies, you give permission to Buyselonline to publicly display your resume which can be freely accessed by anyone. You also agree to receive marketing communications from us unless you specifically indicate otherwise in writing to us through buynsellmarket5@gmail.com.

You agree that, we may share personally identifiable data of any individual to our agents or recruiters or Affiliates defined as any person directly or indirectly controlling, controlled by, or under direct or indirect common control with, Buyselonline, including its subsidiaries and associate companies.

6. General

We may update this AUP or the listing policy at any time and may notify you of such updates via a post on the boards and /or through email communications. The modified AUP and /or Listing Policy shall come into effect either at the time you place your next posting, listing or information on the Site or after a period of 30 days from the date of the update, whichever is sooner. If we or our corporate affiliates are involved in a merger or acquisition, we may share personal information with another company, but this AUP shall continue to apply.

7. Third Party Content and Services

Buy Sel Online may provide, on its site, links to sites operated by other entities. If the user decides to view this site, they shall do so at their own risk, subject to that site’s terms and conditions of use and privacy policy that may be different from those of this site. It is the user’s responsibility to take all protective measures to guard against viruses or other destructive elements they may encounter on these sites. Buy Sel Online makes no warranty or representation regarding, and do not endorse any linked website or the information appearing thereon or any of the products or services described thereon.

Further, user’s interactions with organizations and/or individuals found on or through the service, including payment and delivery of goods and services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between the user and such organization and/or individual. The user should make whatever investigation they feel necessary or appropriate before proceeding with any offline or online transaction with any of these third parties.

The BUY NOW purchase option enables a quick sale and implies that you agree to buy the product at the listed price. We will facilitate the payment directly and notify the seller. If you wish to negotiate, please choose ‘Make an Offer’ purchase option.

8. Convenience fee

For buyers:

The fees applicable depend on the city, weight, category and price of the item you are purchasing. 

There is a penalty varies from vendor to vendor for any cancellation initiated by the buyer after payment is made.

For sellers:

Promotional Discount

For buyers:

A promotional discount may apply depending on the city, weight, category and price of the item you are buying. 

For sellers:

A promotional discount may apply depending on the city, weight, category and price of the item you are selling. .

Note: Buyselonline reserves the right to change the fee & discounts any time without prior intimation.

Please be informed that there is a penalty varies from vendor to vendor for any cancellation initiated by the Buyer after payment is made.

Advance token

Buyer can choose to pay or can be asked to pay a refundable token amount while making a serious offer.

The token amount is refunded in following cases:

  1. Seller counters the offer to which buyer does not make a payment within 24 hours
  2. Seller does not accept offer within 24 hours or you do not make a new offer to which the existing token applies
  3. Seller cancels the order after full payment

The token amount is not refunded in following cases:

  1. Buyer does not pay balance amount within 24 hours of acceptance
  2. Buyer cancels the order after full payment
  3. Buyer cancels the order after seller accepts

9. Delivery Terms

  1. Buyselonline not provides any delivery.
  2. At the time of delivery, we encourage buyers to open the packaging and validate the condition as well as specifications of the item as per the AD before accepting the delivery. Once accepted, the item cannot be returned or replaced. Not applicable for Inter City transactions.
  3. Any delivery related issues brought to our notice after signing Proof of Delivery (POD) or beyond 3 working days will not be entertained and Buyselonline or its logistics partner will not be accountable.
  4. Buyselonline does not take any responsibility for the quality of the item being delivered unless it’s a transit damage. We encourage buyers to ensure the quality/functionality aspect of the item while making an offer.
  5. Maximum 3 delivery attempts will be made by us, post which the order will be auto-cancelled. Also rescheduling on request of buyer/seller can be done for total 5 days failing which the order will be auto-cancelled.
  6. If the buyer refuses to accept the item after it is being picked up from the seller, it will be returned back to the seller.
  7. Once a return has been initiated, Buy Sel Online will attempt to schedule the delivery of the product back to the seller within 5-7 days.
  8. Buyselonline does not take additional responsibility of picking up any product that is not mentioned in the AD.
  9. Pick-up and Delivery will be facilitated by our logistics partner.
  10. Buy Sel Online reserves the right to refuse facilitating the transaction.
  11. Ad with multiple inventory count would be marked as sold once the available inventory becomes zero.
  12. Buy Sel Online does not encourage tipping to the logistics team.
  13. Any additional charges for usage of lift/elevator while transporting the product will have to be undertaken by the buyer/seller.
  14. Any charges levied by society for pick up or delivery of goods will have to be borne by the Seller / Buyer.
  15. Provision of Doorstep service is dependent on the availability of the lift that can accommodate the goods to be picked up/ dropped or otherwise up to 6th floor of the building (including podium parking).
  16. Goods will be delivered up to the ground floor, in case of staircase space being insufficient for movement of goods. Also, in case of passage/road leading to the location being narrow/not accessible for vehicular movement, goods will be picked up from/delivered to the closest point.
  17. For a single ad containing multiple items, additional convenience fee will be charged based on the weight type of every additional product.
  18. Failure of cash on delivery (COD) payments after the items are delivered will involve disciplinary or judiciary actions as necessary.
  19. Heavy items that require additional manpower over 2 people for pick up or delivery, will be charged extra (varies from vendor to vendor).

10. No Guarantee of Business:

  1. Buyselonline does not guarantee business from the leads generated. Buyselonline shall not be responsible or liable at all to the Advertiser if no business or business leads are generated for the Advertiser through premium ads on the Website. Advertiser understands that Buyselonline’s only obligation is to place the premium ads on the Website in the manner provided for in these Terms. Accuracy of the information/content provided is the advertiser’s responsibility and Buyselonline will not be held responsible for false claims made by the advertiser.

11. Advertiser Obligations:

  1. Advertiser agrees to make all payments due to Buyselonline in a timely and efficient manner and shall ensure that cheques issued do not bounce. Advertiser shall not issue stop-payment instructions in respect of such cheques. The Advertiser recognizes that Buyselonline has the right to take action under the Negotiable Instruments Act 1881 in respect of bounced cheques or take any other action available in law. Advertiser represents and warrants that (i) it is a bona fide business organization or individual carrying on business in relation to the items disclosed to Buyselonline, (ii) it has the right to use the trademarks it claims to have the right to use (iii) the business carried on by Advertiser does not violate or infringe upon any law or regulation and all registrations required for carrying on business have been procured by it and (iv) all Classified(s) provided to Buyselonline is/are and shall at all times be accurate and complete, and entirely lawful. The Advertiser shall bear complete responsibility for the quality of its goods and/or services, and Buyselonline shall bear no responsibility for the same. The Advertiser agrees to be bound by all applicable policies of Buyselonline relating to Classifieds and the Website, and the Advertiser grants to Buyselonline a worldwide intellectual property licence (including a copyright and trade mark licence) relating to all intellectual property rights in the Classified(s) to do any acts in relation to the Classified(s) which Buyselonline may deem necessary to fulfil its obligations.

12. Marketplace Seller Incentive Policy

Policy purpose

The policy aims to establish guidelines related to performance based incentives which will be used by Buyselonline to reward the registered Sellers upon increasing the customer footfall in Buyselonline’s website, which would significantly contribute to brand name of Buyselonline


13. Notice of Infringement of Intellectual Property

  1. Buyselonline is not liable for any infringement of intellectual property rights arising out of materials posted on or transmitted through the site, or items advertised on the site, by end users or any other third parties
  2. If you are an owner of intellectual property rights or an agent who is fully authorised to act on behalf of the owner of intellectual property rights and believe that any Content or other content infringes upon your intellectual property right or intellectual property right of the owner on whose behalf you are authorised to act, you may write to us at buynsellmarket5@gmail.com  to delete the relevant Content in good faith

14. Buyselonline Certified marketplace

  1. Buyselonline has set quality norms for the certified products that are followed by its merchants refurbishing them. These products may or may not be refurbished from the authorized OEM’s and Buyselonline is not liable for any claims arising from this matter
  2. Unboxed products available in the Buyselonline Certified Marketplace are generally as good as new and are non-defective. These products are typically returned to the sellers by buyers in their business for reasons such as wrong model dispatched, incorrect colour etc, or are opened by customers who find after checking the contents of the package that the wrong product was shipped or simply the change of mind at customers end. As per our terms and conditions, if a product does not meet our buyers’ expectations, we encourage them to not accept it and subsequently initiate a refund of the payment. These products also come with third party warranty of specific duration which would change from time to time

15. Buyselonline Easy

  1. We strongly recommend our users to exercise their discretion & due diligence about all relevant aspects prior to availing any products/services. Please note that Buyselonline does not implicitly or explicitly endorse any product/s or services provided by advertisers/service providers.
  2. The information related to name, address, contact details of the business establishments have been verified as existing at the time of registering any advertiser with Buyselonline Only (Premium and Top Choice customers). This verification is solely based on the documents as supplied by an advertiser/s or as per the details contained in Customer Registration Form.

16. Miscellaneous:

  1. “If all premium ads available to the advertiser under the subscription scheme are not used / availed of during the period of these terms, the unutilized units shall be forfeited – no refund shall be made and neither can the unutilized credits be carried forward.”
  2. Premium ads are prioritized over free ads on the website on search and browse pages. The sequence in which premium ads are displayed will be controlled by Buyselonline’s search algorithm which is Buyselonline’s sole prerogative. The advertiser shall not have a say in determining the sequence in which ads are displayed within the set of premium ads matching a user’s search query/browse intent.
  3. Banner slots will be provided as per the details mentioned in the contract form. Banner slots will be shared between Buyselonline’s advertisers who have subscribed for a particular slot and the banners will be displayed on a rotational basis. A banner will be displayed only after seeking approval from the advertiser. Buyselonline does not provide any guarantees of impressions or clicks for the client banners.
  4. Verified leads refer to consumers who have expressed interest in consuming a service from a service provider recommended by Buyselonline. Any dispute regarding any verified lead shall be raised to Buyselonline within 3 days of the lead being sent in writing/email and will be analyzed on a case by case basis. Buyselonline’s decision will be final and binding in the event of a dispute regarding a lead.
  5. The advertiser acknowledge that any liability/claim in respect of the products or services promoted through the Advertisements under the scope of this Agreement shall be solely to the account of the advertiser. It is agreed that in case of any claims in respect of the same against Buyselonline, the advertiser shall indemnify Buyselonline against all such claims and damages.
  6. Advertiser shall procure and keep valid all necessary licenses, permissions, authorisations, consents, approvals and registrations with/from any government department, agency or authority required for it to perform the Services in accordance with this Agreement and bear sole and exclusive responsibility for all compliances with such licenses permissions, authorisations, consents, approvals and registrations.
  7. Buyselonline doesn’t support sellers to sell imported mobile phones, electronic items on its platform, through any means. If at all any such product is being sold on Buyselonline Website, Buyselonline is not responsible being a Marketplace.
  8. All the Certified/Refurbished handsets, electronic items listed on Buyselonline belong to sellers. Refurbishment of the products are being done by the Sellers and Buyselonline is not responsible for the Quality of any of these products.
  9. Buyselonline doesn’t qualify the condition of the phones listed on its platform or transacted through the online flow of Doorstep flows.
  10. Buyselonline Doorstep/Bazaar is a Consumer-to-Consumer used good platform and hence any transaction done through the flow attracts GST at 18% of the Convenience fee charged and not on the value of the used item sold.

17. Warranty only Protection Plan

The schedule shall form part of this Protection Plan and the term “Protection Plan” whenever used shall be read as including the “Schedule” and complete terms and conditions.
Any word or expression to which a specific meaning has been attached in any part of this Protection Plan or of Schedule shall bear such meaning wherever it may appear. YOUR Protection Plan is based on information, which YOU have given US and the truth of these information shall be condition precedent to YOUR right to recover under this Protection Plan.
Protection Plan is only valid for devices, which pass the Scanner test. All Scanner test reports need to be submitted for approval to service provider before activating the Protection Plan on the device. No service will be provided on the device without the activation of the protection plan. This document gives information about Protection Plan, Service provider, Beneficiary/User and protected Equipment etc. & other terms & conditions.

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